Cookie Policy

Effective date: 14 January 2026 | Version 1.1

1. What are cookies

Cookies are small text files stored on your device when you visit a website or use an online service. We also use similar technologies such as local storage, SDK identifiers, and pixels. In this policy, we refer to all of these as cookies.

Cookies may be:

  • Session cookies, which expire when you close your browser or app.
  • Persistent cookies, which stay on your device for a defined period or until you delete them.

2. Why we use cookies

Cookies support three things: the service working (security and logins), improving the product (analytics), and communicating value (marketing). We only use non-essential cookies if you consent via our cookie banner or cookie settings.

Examples of what cookies help us do:

  • Keep you signed in and maintain session security.
  • Remember preferences such as language and cookie choices.
  • Understand usage patterns (for example which pages are used most) to improve the Service.
  • Measure marketing performance if you opt in to marketing cookies.

3. Types of cookies we use

We categorise cookies as follows. The exact cookies in use can vary over time depending on features and integrations. For the most current list, use our Cookie Settings link shown in the cookie banner or within the app settings.

Category What they do Typical retention
Strictly necessary Required for core functionality such as authentication, security, load balancing, and saving your cookie preferences. These cannot be switched off in our systems. Session to 12 months
Functional Remember choices you make (for example interface preferences) to improve your experience. Up to 12 months
Analytics Help us understand how the Service is used so we can improve performance, reliability, and UX. Used only if you consent. Up to 26 months
Marketing Help us measure and improve advertising and marketing (for example conversion tracking). Used only if you consent. Up to 13 months

Note: if you refuse non-essential cookies, some features such as usage analytics or marketing measurement may not function. Core training features should still work with strictly necessary cookies enabled.

4. Third party cookies

Some cookies are placed by third party services we use for payments, analytics, hosting, or support. These third parties may act as independent controllers for their own cookies and technologies.

Where we use third party analytics or marketing tools, we will request your consent before those cookies are set. You can withdraw consent at any time using Cookie Settings.

5. How to manage cookies

You can control cookies in three main ways:

  • Cookie banner and settings. Use Cookie Settings to accept or reject categories of cookies.
  • Browser settings. Most browsers allow you to block or delete cookies. Blocking strictly necessary cookies may prevent the Service from working correctly.
  • Device settings (mobile). Your device may allow you to limit advertising identifiers or reset them.

If you delete cookies, you may need to re-enter preferences and you may be signed out of the Service.

6. Changes to this policy

We may update this Cookie Policy to reflect changes in cookies, technologies, or legal requirements. We will update the effective date and version at the top of this document and may notify you through the Service.

Questions?

Contact us at support@topp-cycling.com

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